Windows 10 Realtek Ethernet Device Controller Driver
I recently upgraded my laptop to Windows 10 from Windows 8.1. After that, my Realtek PCIe GBE Family Controller (ethernet) randomly stops working. After a reboot or 'fixing' the problem, the card works for anywhere from 1 minute to 4 hours, then fails again.
Sometimes 'failing' means that in control panel it shows that it is still connected, but doesn't actually work, (http://gyazo.com/5851e6acdc0b526947cc1e94b0038d12),
or other times it just shows that it is unplugged, when that is certainly not the case (http://gyazo.com/d154deef358776847419324d6a0306e3).
Troubleshooting the problem with Windows troubleshooter yields three errors, seemingly random when they each appear.
The three errors are 'The Default Gateway is not Available', this error (http://gyazo.com/fd97077f10eaa6a637be32da61b94c3b), and then finally a DNS error that shows up on Chrome and the Windows troubleshooter (http://gyazo.com/4f80c18c329d4e10001d59a11db2bf58). The way the internet stops working is Chrome will stop loading web pages and give me a DNS error, shown in the most recent gyazo.
So far I have tried rebooting numerous times, (which USUALLY fixes it for a few minutes), troubleshooting with Windows troubleshooter, and changing the DNS servers to Google's (which I have now changed back to the automatic setting since my ISP, Time Warner Cable, isn't too happy about working on an external DNS server. I have also tried eight different ethernet cables, over two different networks and routers. All of this has begun after I upgraded to Windows 10.
I have tried three different drivers for the ethernet card; one from Realtek's website, one from my laptop manufacturer's website (Sager), and lastly Window's generic one, none of which have worked for me. It could be a coincidence, but it seems that if I have constant load on my ethernet card, it lasts for much longer without failing.
For example, I ran a test where I opened a live stream from twitch.tv and ran that for an extended amount of time. I have tried that 3 times, and every single time the card has not failed, with over 12 total hours of live stream watching in total now. Could be a coincidence, but I highly doubt it as the card usually fails within a few minutes otherwise. All replies are appreciated as I am extremely lost with this issue.
- Atte
Dec 31, 2018. Windows 7, Windows 8, Windows 8.1, and Windows 10 operating systems. Enhanced driver compatibility with Windows Creators Update. File Name:Realtek-PCIe-Ethernet-Controller-Driver_6W6KV_WIN_2.43.2017.727_A14. When selecting a device driver update be sure to select the one that is.
'This device cannot start.' (code 10) - network adapter issues in Windows 10 (x-post from r/techsupport)
System Specs:
OS Name: Microsoft Windows 10 Home
Version: 10.0.10586 Build 10586
System Model: HP Pavilion 15 Notebook PC (p214dx)
System Type: x64-based PC
BIOS Version/Date: Insyde F.42, 3/18/2015
SMBIOS Version: 2.7
BIOS Mode: UEFI
Network Adapter: Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
Driver Provider: Realtek Semiconductor Corp.
Driver Date: 6/7/2016
Driver Version: 2023.35.517.2016
I have an HP Pavilion 15-p214dx Notebook PC. For the last few days now, I've been having issues with connecting to wifi and my network adapter itself. When the computer starts up, the network adapter is connected and Device Manager says that 'the device is working properly.' But even though the network adapter works properly, I'll get a 'No internet, secured' message in the Wi-Fi pane. Then the network adapter gets flagged in Device Manager, and I get a Code 10, 'This device cannot start. This device does not exist (or) Operation failed...requested operation was unsuccessful.' Sometimes, I'd also get a Code 45, 'This device is not connected. Reconnect the device to the computer.'
Things I've tried:
Hardware troubleshooting (for code 45; restarting laptop after Windows 'fixes' problems)
Uninstalling and reinstalling network adapter/uninstalling network adapter and rebooting so PC could reinstall it (I got the latest driver from HP's website)
Resetting default settings in BIOS (this was actually working for a while, but doesn't do much anymore)
'netsh' commands in command prompt
ping 127.0.0.1 in command prompt to make sure there wasn't anything wrong with network card
I'm thinking that the network adapter may have started acting up when I installed VirtualBox, and then later switched that out for VMware. I don't recall having these issues before I installed the programs. I noticed that for each program, they came with their own virtual adapters. I also noticed that whenever I turned on virtualization in BIOS, the host network adapter would start acting up. I didn't know if there was a way to fix it so that I can have virtualization on while the network adapter works.
I've gone through so many websites and forums searching for ways to fix these issues, but nothing's stuck so far! Hopefully someone's found a solution to this. Thanks for the help!
P.S. I'll provide some pictures if that'll help. Also, if you need any other information for system specs, let me know!
http://imgur.com/6Mo22Ux - Driver Error Code 10 http://imgur.com/5Qf9L2N - Realtek Driver Flag in Device Manager http://imgur.com/8WkeXtV - Current Wi-Fi Icon http://imgur.com/6irVJQx - Driver Info